Met Engage: crime prevention updates

14 November 2025

1. Courier Fraud Alert – Don’t Get Caught Out

2. ALERT: Criminals posing as Police Officers 

3. Bike marking event in Wandsworth Park

1. Courier Fraud Alert – Don’t Get Caught Out! Message sent by Police Constable Robert Quijano Amigo, Southfields Ward  

Metropolitan Police are running Operation CallBack, a project designed to crackdown on courier fraudsters, and raise awareness in the community.  

Criminals are contacting people by phone, posing as police officers, bank staff, or trusted officials to trick them into handing over cash, cards, or valuables. They may call you and claim your account is compromised or ask you to help with an “investigation.” Remember:
– Police or banks will NEVER ask you to hand over money, cards, or PINs.
– They will NEVER send a courier to collect items from you.
– They will NEVER ask you to transfer funds to a “safe account.

Protect Yourself:
– Hang up immediately if you feel pressured or suspicious.
– Verify who you are speaking to; Call 159 to speak securely to your bank, or call 101 to verify someone is a real police officer. 
– Never share personal details, bank information or PINs over the phone.
– Report it to Action Fraud: www.actionfraud.police.uk or call 0300 123 2040.

Spread the word – protect friends and family, especially older or vulnerable people. #CourierFraud #FraudAwareness #StaySafe #ProtectYourMoney

Operation CallBack is an eight week intensification project, running between 6th October to 28th November, to crackdown on courier fraudsters. The organised crime groups responsible are employing increasingly sophisticated technology and methods to execute their crimes, which require a targeted response from police.  The project is managed by the Economic Crime unit, but will bring together specialist units, BCUs and external agencies all working together to tackle this crime type.  

Courier fraud Courier Fraud involves criminals calling the victim on the phone impersonating police officers, bank officials or other trusted figures to deceive victims into believing their bank accounts have been compromised and that they must assist a police, or other trusted agencies, with an investigation. They will then manipulate the victim into withdrawing money, or purchasing high value goods. Later they send a courier to the victim’s home to collect the money or goods.  With 80% of victims being over 65 years (average age is 78), older people within our communities are sadly at high risk of exploitation and loss of their hard-earned pensions and life savings. Between January and July 2025 there have been 282 identified courier fraud offences in London.  

2. ALERT: Criminals posing as Police Officers 

Message sent by Police Constable Robert Quijano Amigo, Southfields Ward

We’ve seen a recent spate of fraudsters pretending to be police officers over the phone, even giving fake names and bogus work details to gain your trust. Often, they pretend they have arrested someone in possession of your driving licence or another form of identification. Their goal? To trick you into handing over money, cards, or personal information.

✅ Important: Always verify who you’re speaking to!

  • Real police officers will NEVER ask for your bank details, PIN, or to hand over cash/cards.
  • They will NEVER send a courier to collect items from you.
  • They will NEVER ask you to transfer money to a “safe account.”
  • They will NEVER ask you to pay a fine or a fee to them or a third party over the phone or online
  • They will NEVER ask you for access to your computer, passwords or log on details over the phone or online
  • They will NEVER ask you to register personal details in an attachment or website online

How to check if they are genuine:

  • Ask for their name, rank, and collar number.
  • Hang up and call 101 (non-emergency police line) or your local police station using an official number.
  • Do NOT use the number they give you—it could be fake.

Further advice can be found : How to check an officer’s identity | Metropolitan Police

📢 Share this message to protect friends and family—especially older or vulnerable people.

3. Bike marking event in Wandsworth Park

Message sent by PCSO Don Lopes, Southfields Ward

Southfields SNT along side Putney SNT have carried out a BIKE MARKING event in Wandsworth Park.  Despite the weather, we have marked a good number of bicycles and listed them on bikemarkingregister.com. 

Please look out for future bike marking events on Met Engage

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